Title:  IT Business Analyst - ICF

Are you ready to make a difference?

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. 

To support our recent growth in the northeast region we are currently seeking Technical Business Analyst in ICF’s energy efficiency portfolio from our Newark, NJ office. The Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. Support project delivery on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution. 

What you will be doing:

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools 
• Work with stakeholders of IT systems to define the system requirements and design approach 
• Develop an understanding of the client processes and procedures and assist with making improvements  relative to technology  
• Work with a team of senior technologists and to deliver solutions for clients 
• Support users through training, as well as provide one-on-one technical assistance

What we need you to have (minimum qualifications)

• Master's Degree in (IT, Computer Science, Math, or related fields)
  OR
• Bachelor's degree in (IT, Computer Science, Math, or related fields)
  AND
• 1+ years of experience in the development of standard system documentation, testing software, tracking issues and working with developers to ensure that requirements are being met 
• 1+ years of experience in the development of standard documentation – requirements specifications, use cases, design specifications, test plans and test scripts and other supporting system documentation 
• Comprehensive knowledge and experience in MS Office products, such as Excel, Visio, and PowerPoint 

What we would like you to have:

• Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
• Demonstrated consulting experience  
• Strong customer service focus, project planning, and organizational skills 
• Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines 
• Ability to work collaboratively and cohesively in a team environment 
• Experience with testing software, tracking issues and working with developers to ensure that requirements are being met 
• Experience with content management systems, including user roles, configuration, and content editing 
• Ability to write basic HTML, CSS scripts and code 
• ability to work in a fast-paced environmen

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. 

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$66,730.00 - $113,440.00