Title:  Program Coordinator

Hiring Company Overview

Tri-State Energy (TSE) is an energy efficiency engineering consulting and implementation contracting firm with a 40-year history in customer service and energy cost saving delivery. TSE is a Minority Based Enterprise (MBE) for multiple states and has a major focus on providing energy engineering support for decarbonization initiatives. TSE is consistently recognized and awarded for being a small business champion that marries innovative technology with personalization and service. We are growing and looking to hire dedicated, industry-qualified candidates at all experience levels to grow with our company. 

Job Description

The Program Coordinator is responsible for planning, coordinating, implementing, and monitoring program activities to ensure successful delivery of services and achievement of organizational goals. This role provides administrative, operational, and logistical support while maintaining effective communication with participants, staff, partners, and stakeholders.

Key Responsibilities

• • Program Delivery & Operations
  • • Support daily operations of one or more utility energy efficiency programs (e.g., Direct Install, C&I Custom/Prescriptive, Multifamily, etc.).
  • • Oversee project pipeline management, incentive processing, QA/QC, and contractor performance.
  • • Ensure delivery of savings targets (kWh, therms), budgets, and key performance indicators (KPIs).
  • Regulatory & Compliance
  • • Ensure programs comply with NJBPU rules, utility-specific filings, and energy efficiency framework requirements.
  • • Manage reporting and data tracking for cost-effectiveness tests (TRC), technical reference manuals (TRMs), and utility filings.
  • Stakeholder Engagement
  • • Support communications between the utility, implementation contractors, trade allies, and customer base.
  • • Present program updates, forecasts, and results to utility partners and regulatory bodies as required.
  • • Coordinate with Marketing, Outreach, and Customer Experience teams to optimize program uptake.
  • Process Improvement
  • • Identify opportunities for program improvements, cost-efficiency, and market responsiveness.
  • • Incorporate customer and contractor feedback into program refinements.

Qualifications

Education

• Bachelor's degree in Business Analyst or  Public Administration, Social Services, Education, Healthcare Administration, or a related field.
• Equivalent education and experience may be considered.

Professional Skills

• 2–4 years of experience in program coordination, project coordination, administration, or a related field.
• Experience working with community programs, nonprofit organizations, educational institutions, or healthcare organizations is preferred.
• Required Skills
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously.
• Strong attention to detail and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Experience with project management or database software is an asset.
• Ability to work independently and collaboratively within a team.
• Strong customer service and interpersonal skills.

Relevant Experience

• Organization and planning
• Communication
• Team collaboration
• Leadership support
• Problem-solving

Physical Abilities

• Adaptability.
• Occasional lifting of up to 25 pounds.
• Ability to travel locally for meetings or events as needed.

Work Environment

• Occasional evening or weekend work may be required for special events or program activities.

Screening

Equal Employment Opportunity (EEO)

We are committed to creating an inclusive workplace and are proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Benefits

• Medical, vision, and dental insurance.   401(k) with company match. 

  Company-provided life insurance.   Health Savings Account (HSA)    Education reimbursement program with management approval.   Annual paid time off.  Observance of 8 days off for Holidays.  Annual discretionary bonus program.