Title:  Junior Coordinator

Hiring Company Overview

The JPI Group, on behalf of DNV Energy Services USA Inc. (“DNV”), is seeking a Junior Project Coordinator.  Our team supports the implementation of the utility-led Energy Efficiency Incentive programs for business customers. This is a hybrid position and is based out of DNV’s Jersey City, New Jersey office.  The candidate must be able to work three (3) days in the office and 2 days remotely. Candidate must be a resident of the State of New Jersey

Job Description

This position is for a junior administrative professional to support our utility-led Energy Efficiency Incentive programs in New Jersey.  This role requires an individual with strong interpersonal and organizational skills to work in an office environment.  The candidate would assist in the day-to-day operations of the program, including processing rebate applications, verifying eligibility, and providing customer support. They would also contribute to data entry, reporting, and program communication. 

Job Responsibilities

The following list is an example of the duties and expectations, but is not meant to be to be all-inclusive or to prevent other duties from being assigned:

• Rebate Application Processing: Review customer applications for rebates, verifying eligibility based on program guidelines, and ensuring all necessary documentation is accurate and properly submitted.
• Data Entry and Tracking: Input rebate information into databases, track program progress, and maintain accurate records of rebate payouts. 

• Customer Support: Answer customer inquiries about rebate programs, eligibility requirements, and application processes.  Identify and resolve customer issues with professionalism and with the collaboration of cross-functional team members as appropriate.
• Reporting and Analysis: Assist with the preparation of reports on program performance, rebate activity, and overall impact. 
• Program Communication: Support marketing and promotional activities related to rebate programs, including email campaigns, social media, and event participation.
• Administrative Support: Provide administrative support to the rebate program team, including scheduling meetings, managing documents, and handling correspondence. 
• Collaboration: Work with internal teams (e.g., customer service, finance) and external partners (e.g., contractors) to ensure smooth program operations.

• Other tasks and duties as assigned.

Professional Skills

• Minimum of 2 years’ experience in administrative services and must be able to prioritize and work both independently and as part of a team
• Excellent communication (both verbal and written), customer service and phone skills, organization, grammar, and spelling skills are essential
• Ability to work well under pressure in time-critical situations and be productive and self-motivated during slow periods
• Intermediate level skill set in MS Word, Excel, PowerPoint, and Access is essential
• Accurate and professional data entry is required
• Maintaining paper and electronic files
• Faxing, copying, scanning and filing documentation
• Creating and updating electronic forms and spreadsheets
• Project management support
• Database management

Physical Abilities

• Ability to work core business hours, 8am to 5pm or 9am-6pm
• Remaining in a stationary position, often standing, or sitting for prolonged periods
• Communicating in verbal and written format with others to exchange information in a professional manner
• Repeating motions (i.e., typing) that may include the wrists, hands and/or fingers
• Assessing the accuracy, neatness and thoroughness of the work assigned

Work Environment

• This is a hybrid work position, where the hire will work three (3) days in the office in Jersey City, NJ and two (2) days remotely.  The office overlooks the Hudson River with pristine views of lower Manhattan. 
• The work environment is friendly, fun, cooperative, and very fast-paced. Staff members need to be able to work independently and adapt to changing priorities.

Miscellaneous Job Information

• Candidate must be a resident of the State of New Jersey
• The candidate must be able to work three (3) days in the office and 2 days remotely. 

Equal Employment Opportunity (EEO)

All qualified candidates will be considered.

We are an equal opportunity employer.