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Title:  Program Manager - CMC

Requisition ID:  504
Job Supplier:  ICF
Location: 

Hamilton, NJ, US, 08609

Date:  Apr 12, 2024
Description: 

Job Description

The Program Manager will be responsible for managing the implementation of program work and ensuring necessary resources are dedicated to meeting all program goals. This individual will have responsibility in the efficiency and profitability of the program(s) while managing a team of energy professionals and possibly partner companies (subcontractors), to provide implementation services for residential, multi-family and/or business customer energy efficiency programs.

Job Responsibilities

(Majority of duties performed, but not to be all-inclusive or to prevent other duties from being assigned)

  1. Work closely with direct reports, clients and client program managers in the effective management of the project and/or programs.
  2. Manage, coach and mentor direct reports to ensure staff is performing effectively and at their highest potential to achieve program and company organizational goals. This includes interviewing, planning, assigning, completing performance evaluations, coaching, and directing work.
  3. Manage and collaborate with departments understanding all processes and procedures to drive the program.
  4. Implement full-scale program plan responsibilities. Identify, set, communicate and manage project and program dependencies, critical path, program expectations, tasks and responsibilities with team members and clients in a timely and clear fashion. Identify and resolve issues and conflicts with the program team, escalate issues immediately as necessary.
  5. Assist in the estimation of resources and participants needed to achieve program goals. Ensure the accuracy and timeliness of work completed by all staff and contractors. Recommend subsequent staff/contractors changes when/if necessary.
  6. Assist with the preparation of required monthly and annual program reports.
  7. Prepare and submit weekly budget and production reports to assist in tracking goal achievement set to budget.
  8. Disseminate program success criteria to involved parties throughout program life cycle.
  9. Develop and manage key client relationships to successfully launch and manage the program.
  10. Ensure all external communication activities and messaging is accurate and consistent.
  11. Maintain operations manual with updates as they occur.
  12. Other duties as assigned

Qualifications

  • Bachelor’s degree required. Related industry major preferred.
  • 4-6 years' prior operations supervisory/management experience.
  • 4-6 years’ energy industry experience.
  • BPI Building Analyst and Envelope certifications as required by program and client guidelines.
  • Other certifications may be required by utility.
  • Strong knowledge of energy industry, building science and conservation techniques. Hands-on experience preferred.
  • Strong supervision skills to lead, direct, coach and mentor. Prior leadership and supervisory skills.
  • Demonstrated ability to supervise, analyze, manage time, set priorities, make decisions, manage conflict, resolve disputes, and work constructively as part of a team.
  • Strong analytical, organizational, project management, problem solving and prioritization skills necessary.
  • Ability to communicate clearly and effectively, in speech and writing, with customers, staff, managers, supervisors, contractors and clients.
  • Strong time-management skills and resourcefulness to meet tight deadlines and flexibility with fluctuating priorities.
  • Resourcefulness to meet tight deadlines and flexibility with fluctuating priorities.
  • Although this position is based in one office, travel to other offices may be occasionally required.
  • Valid driver’s license required and use of personal vehicle may be necessary per location. Compliance with acceptable vehicle insurance levels as outlined in the company policy.

Physical Abilities

  1. Consistently spending time sitting, typing, talking, walking and using repetitive motion.
  2. Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer.
  3. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
  4. Visual capacity enabling frequent use of computer equipment.
  5. Sedentary work: ability to exert up to 10 pounds of force to lift, carry, push, pull or otherwise move objects.

Work Environment

  1. The employee is not substantially exposed to adverse environmental conditions.
Job Level:  Senior (5+ Years' Experience)
Job Type:  Salaried
Starting Salary $:  100000


Nearest Major Market: Trenton
Nearest Secondary Market: Philadelphia
Job Segment: Project Manager, Technology

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