Title:  Field Operations Supervisor - CMC

Requisition ID:  763
Job Supplier:  ICF
Location: 

Hamilton, NJ, US, 08609

Date:  Jan 30, 2025
Description: 

Primary Purpose

The Field Operations Supervisor is responsible for managing and supervising the activities of the Field 
staff. This individual is available to respond to questions throughout the day, to ensure production goals 
are achieved and work performed is in compliance with CMC, client and utility program procedures and 
guidelines. This individual will direct and coordinate field programs to ensure maximum productivity, 
energy savings, quality assurance and customer satisfaction. 

Essential Functions

1. H.S. Diploma or equivalent required. Post-secondary degree preferred. 
2. 2+ years' prior supervisory experience preferred.
3. 2-4 years’ energy industry experience preferred.
4. BPI Analyst as required by location and client guidelines. Quality Control Inspector certification as needed by program or client guideline.
5. Other certifications may be required by utility.
6. Strong supervision skills to lead, direct, coach and mentor. Prior supervisory experience preferred.
7. Excellent customer service skills. 
8. Demonstrated leadership skills necessary. 
9. Strong organizational, project management, problem solving and prioritization skills necessary. Able to anticipate and prepare in advance for work.
10. Ability to communicate clearly and effectively, in speech and writing, with customers, staff, managers, supervisors, contractors and clients.
11. Resourcefulness to meet tight deadlines and flexibility with fluctuating priorities.
12. Although this position is based in one office, travel to other offices may be occasionally required.
13. Valid driver’s license and personal vehicle. Compliance with acceptable vehicle insurance levels as outlined in the company policy.
14. Strong computer skills and an aptitude for learning new computer systems. Proficient in Microsoft Office Suite. Intermediate Excel skills.
15. Perform the essential functions and physical demands of the position with or without accommodation.
16. Conduct research and analysis of field staff data for use in metric compilation as requested by management.
17. Support safety programs and regulations implemented company wide.
18. Support and implement technical advancements in the field as they become available.
19. Manage supplied inventory materials and company issued equipment.
20. Ensure that work is conducted in compliance with OSHA and company safety procedures.
21. Perform other duties as assigned.
 

Job Requirements


1. H.S. Diploma or equivalent required. Post-secondary degree preferred. 
2. 2+ years' prior supervisory experience preferred.
3. 2-4 years’ energy industry experience preferred.
4. BPI Analyst as required by location and client guidelines. Quality Control Inspector certification as needed by program or client guideline.
5. Other certifications may be required by utility.
6. Strong supervision skills to lead, direct, coach and mentor. Prior supervisory experience preferred.
7. Excellent customer service skills. 
8. Demonstrated leadership skills necessary. 
9. Strong organizational, project management, problem solving and prioritization skills necessary. Able to anticipate and prepare in advance for work.
10. Ability to communicate clearly and effectively, in speech and writing, with customers, staff, managers, supervisors, contractors and clients.
11. Resourcefulness to meet tight deadlines and flexibility with fluctuating priorities.
12. Although this position is based in one office, travel to other offices may be occasionally required.
13. Valid driver’s license and personal vehicle. Compliance with acceptable vehicle insurance levels as outlined in the company policy.
14. Strong computer skills and an aptitude for learning new computer systems. Proficient in Microsoft Office Suite. Intermediate Excel skills.
15. Perform the essential functions and physical demands of the position with or without accommodation.

Physical Requirements


1. Physically active position which includes climbing, balancing, bending, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, talking, hearing and using repetitive motion. 
2. Consistently spending time sitting, typing, talking, walking and using repetitive motion.
3. Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer.
4. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone. 
5. Visual capacity enabling frequent use of computer equipment.
6. Medium work: ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

Work Environment

1. Indoor and outdoor environmental conditions. This may or may not include extreme cold temperatures below 32 degrees and extreme heat above 100 degrees. 
2. Atmospheric conditions such as fumes, odors, dust, gases or inadequate ventilation. 
3. Sufficient noise where the employee may need to shout.
4. Hazards such as proximity to moving mechanical parts, moving vehicles, exposure to chemicals, exposure to oscillating movements and working in high places. 
5. Frequent close quarters such as crawl spaces, shafts, small rooms, narrow aisles or other areas that could cause claustrophobia.

Equal Employment Opportunity (EEO)

CMC Energy Services, Inc. provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Job Level:  Mid-Level (2+ to 5 Years' Experience)
Job Type:  Salaried
Starting Salary $:  70000


Nearest Major Market: Trenton
Nearest Secondary Market: Philadelphia

Job Segment: Quality Assurance, Project Manager, Technology