Title:  CMC Field Technician II

Requisition ID:  82
Job Supplier:  ICF

Hamilton, NJ, US, 08609

Date:  Sep 29, 2022

Job Description

The Field Technician II is responsible for installations, service and inspections and/or conducting energy audits and assessments to quantify energy consumption to establish baseline use and recommend energy saving practices and measures. This individual will also educate customers on their usage, install energy-saving/safety measures and recommend energy saving practices to customers.  This individual will maintain a safe working environment for employees and customers at all times, providing a high level of customer service and education for each service or installation performed

Job Responsibilities

  1. Conduct detailed audits, assessments or work orders assigned daily as scheduled according to the technical specifications of the program(s).
  2. Identify potential conservation measures, savings potential and recommend energy efficient technologies as appropriate.
  3. Provide customer with education sessions and recommendations on energy efficiency measures.
  4. Perform diagnostic testing, install program measures and perform minor repairs as appropriate by program.
  5. Manage supplied inventory materials and company issued equipment.
  6. Assist in job site set-up and clean-up. Treat customer property with the utmost respect, ensuring spaces are left in the same or better condition they were found.
  7. Troubleshoot issues that may arise during scheduled customer appointments.
  8. Communicate all existing and potential customer service issues to immediate supervisor in real time.
  9. Conduct work in compliance with OSHA and company safety procedures.
  10. Perform other duties as assigned.


  1. High school diploma or equivalent.
  2. Certifications as required by program and client guidelines.
  3. Strong organizational, time management, problem solving and prioritization skills necessary.
  4. Ability to work and make decisions independently and to apply knowledge and skills to new situations as needed.
  5. Excellent customer service skills.
  6. Ability to communicate clearly, effectively and appropriately, in both speech and writing, with customers, colleagues, trade allies, managers and clients.
  7. Valid driver’s license required and use of personal vehicle may be necessary per location. Compliance with acceptable vehicle insurance levels as outlined in the company policy.
  8. Proficient with Microsoft Office Suite.
  9. Perform the essential functions and physical demands of the position with or without accommodation.

Preferred Requirements

  • Post-secondary degree preferred.
  • 1-3 years’ prior energy efficiency experience.
  • Professional energy efficiency training.
  • Passionate about making a difference.

Physical Abilities

  1. Physically active position which includes climbing, balancing, bending, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, talking, hearing and using repetitive motion.
  2. Consistently spending time sitting, typing, talking, walking and using repetitive motion.
  3. Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer.
  4. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
  5. Visual capacity enabling frequent use of computer equipment.
  1. Medium work: ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

Work Environment

  • Indoor and outdoor environment.
  • Friendly, fun, cooperative, and very fast-paced.

Equal Employment Opportunity (EEO)

All qualified candidates will be considered.

We are an equal opportunity employer.

Job Level:  Mid-Level (2+ to 5 Years' Experience)
Job Type:  Hourly
Starting Salary $:  18

Nearest Major Market: Trenton
Nearest Secondary Market: Philadelphia

Job Segment: Technician, Technology