Title:  Residential Weatherization Technician

Hiring Company Overview

Honeywell

Job Description

• The role of the Residential Weatherization Technical Specialist is to:
  • Support the completion of program related services to the sites to which they are assigned 
  • Perform field service delivery functions in support of program objectives, including
    • measures installation
    • site pressure diagnostics
    • site combustion safety testing
    • field related customer service
    • delivery of customer education
    • coordination of work performed with the Program Coordinator
    • ensure on-site quality, troubleshooting where directed. 

Job Responsibilities

• • Design and deliver technical training to drive program performance and quality
  • Support program staff in trade ally management specific to technical implementation
  • Perform community outreach activities and other program related efforts as needed
  • Work cooperatively with the program management team to deliver program services in a timely, efficient, and thorough manner
  • Be held accountable for timeliness, thoroughness, quality, and customer satisfaction of all sites to which they provide services as well as their personal productivity
  • Report to, and is responsible for carrying out the instructions and directions of the program management team

Qualifications

• • The Weatherization Technical Specialist’s core responsibility is to complete installation of program measures and complete delivery of appropriate services to the sites assigned to them
  • Complete the work plan in a fashion to meet program productivity and quality objectives
  • Document all work performed including thorough site diagnostics, installation barriers, and energy savings measures installed
  • Communicate with the program management team as needed to complete work plan as documented
  • Identify circumstances to the program management team where work plan or site conditions conflict with program objectives and guidelines
  • Track, in coordination with the program management team all assigned jobs to ensure timely completion
  • Ensure required inventory is obtained and delivered for all required site work
  • Perform quality control of all measures being installed

Professional Skills

• • Coordinate completion of all field paperwork to ensure all work is completed accurately and turned in a timely fashion
  • Perform field resolutions of customer complaints as directed by the program management team
  • Provide thorough customer education on work performed and next steps, detailing best available options
  • Lead field implementation manual development and management
  • Provide direct training and mentorship on program installation expectations and best practices to trade ally field staff and principals
  • Participate in outreach activities such as tabling to educate and sign up customers for available energy efficiency programs

Relevant Experience

• • Minimum 1 years’ experience implementing weatherization measures preferred
  • High school degree, or equivalent
  • BPI certification preferred
  • Customer service experience preferred

Work Environment

• • Maintain a valid driver’s license
  • Carry all needed tools, equipment, and materials in vehicle to perform all technician duties
  • Travel to all areas of service territory as required
  • Participate in on-going trainings as directed
  • Other duties as assigned.

Equal Employment Opportunity (EEO)

Honeywell is an equal opportunity employer